Terms of Service

Updated on 16/09/2026

Welcome to Burgertoys. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General Information

This website is operated by Burgertoys ("we", "us", "our").

Our business address is:

Gaurav Path Road
Pal Gam, Surat
Gujarat 394510
India

You can contact us at teamburger@burgertoys.in or +91 7600612114.

We operate this online store and offer the products displayed on our website. By using our website, you agree to comply with these Terms of Service and all applicable laws and regulations.

2. Products and Availability

We offer building sets, toys, models, and related products through the Burgertoys website.

Product descriptions, images, specifications, prices, and availability are provided for informational and purchasing purposes.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, modify product specifications, or remove products from our website at any time.

We make reasonable efforts to ensure that product images and descriptions accurately represent our products. However, colours, packaging, accessories, and other visual details may vary slightly from the images displayed on the website.

3. Use of the Website

a. Eligibility

You must have the legal capacity to enter into a binding contract in order to place an order through our website.

If you are a minor under the laws of your country or jurisdiction, you should use the website and place orders only with the involvement and permission of a parent or legal guardian who accepts responsibility for the purchase.

b. Account Information

If you create an account with Burgertoys, you are responsible for providing accurate information and maintaining the confidentiality of your account credentials.

You are responsible for activities carried out through your account.

c. Prohibited Activities

You agree not to use our website for any unlawful, fraudulent, abusive, or prohibited purpose.

You must not:

  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malware, malicious code, or other harmful technology.
  • Interfere with the operation or security of our website.
  • Use our website for fraudulent purposes.
  • Copy, reproduce, or distribute website content without permission.
  • Infringe our intellectual property rights or the rights of others.
  • Use automated systems to improperly access or collect information from our website.

We reserve the right to restrict or terminate access to our Services where we reasonably believe that these Terms have been violated.

4. Pricing and Payment

a. Product Prices

Prices are displayed on our website in the applicable currency and may include applicable taxes where required.

Shipping charges, if applicable, may be displayed separately during checkout.

Any applicable charges will be shown before you complete your purchase.

b. Payment

We accept the payment methods made available at checkout.

By submitting an order, you confirm that the payment information you provide is accurate and that you are authorized to use the selected payment method.

c. Order Acceptance

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation does not necessarily mean that your order has been finally accepted if we identify an issue with product availability, pricing, product information, payment, or suspected fraudulent activity.

We reserve the right to refuse or cancel an order where permitted by applicable law.

If we cancel an order after you have already paid, we will refund the amount paid for the cancelled order through the applicable payment method, subject to the relevant payment provider's processing procedures.

5. Shipping and Delivery

Our shipping and delivery terms, including order processing times, estimated delivery periods, shipping charges, and other delivery information, are described in our Shipping Policy.

Delivery times are estimates and may vary depending on your location, courier service, weather, holidays, customs procedures, or other circumstances outside our reasonable control.

We are not responsible for delays caused by circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

If incorrect or incomplete shipping information results in a failed or delayed delivery, additional shipping charges may apply where permitted by applicable law.

6. Returns, Refunds, and Exchanges

Our return, refund, and exchange terms are described in our Refund and Return Policy.

Unless otherwise stated on a product page or required by applicable law, eligible products may be returned within the applicable return period provided they meet our return conditions.

Customers should contact Burgertoys before returning an item so that our support team can provide the appropriate return instructions.

Refunds will be processed in accordance with our Refund and Return Policy and the applicable payment provider's processing procedures.

Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.

7. Damaged or Missing Items

If your Burgertoys product arrives damaged or contains missing parts, please contact us as soon as possible.

You can reach our support team at:

Email: teamburger@burgertoys.in
Phone: +91 7600612114

Please provide your order number and, where possible, clear photographs or other relevant information showing the issue.

We will review the issue and, where appropriate, arrange a replacement, replacement parts, refund, or another suitable solution in accordance with our policies and applicable law.

8. Intellectual Property

All content available on the Burgertoys website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Product descriptions
  • Website graphics
  • Text
  • Videos
  • Designs
  • Building instructions
  • Website software
  • Layouts
  • Other original website content

is owned by Burgertoys or its respective licensors, where applicable, and may be protected by intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

Third-party trademarks, brands, product names, or designs referenced on our website remain the property of their respective owners.

9. B2B and Volume Sales

Burgertoys may offer bulk purchasing, wholesale, reseller, corporate, or other B2B opportunities.

For B2B or volume purchase enquiries, please contact us at:

Email: teamburger@burgertoys.in
Phone: +91 7600612114

Please include information such as the products you are interested in, approximate quantities, and any other relevant requirements.

B2B pricing, payment terms, minimum quantities, shipping arrangements, and other conditions may differ from standard consumer orders and will be communicated separately where applicable.

10. Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

To the fullest extent permitted by applicable law, Burgertoys will not be responsible for indirect, incidental, consequential, or special losses arising from your use of the website or purchase of products where such limitation is legally permitted.

We are not responsible for losses resulting from circumstances beyond our reasonable control, including certain interruptions to internet services, courier delays, natural events, technical failures, or other events outside our reasonable control.

Nothing in these Terms is intended to remove or restrict any statutory consumer rights that cannot legally be excluded.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, or reasonable expenses arising from your unlawful use of the website or your material breach of these Terms.

This section does not apply to the extent that applicable consumer protection law prevents such an obligation from applying to you.

12. Governing Law and Jurisdiction

These Terms of Service are governed by the applicable laws of India.

Any disputes arising out of or relating to these Terms or your use of the Burgertoys website will be handled in accordance with applicable Indian law and the jurisdiction of the appropriate courts.

Nothing in this section is intended to restrict any mandatory consumer rights or protections available to you under applicable law.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time to reflect changes to our business, products, website, Services, legal requirements, or other operational reasons.

When we make changes, we will update the "Updated on" date at the beginning of these Terms.

The updated Terms will become effective when posted on our website unless otherwise stated.

Your continued use of our website after updated Terms are posted means that you acknowledge the updated Terms, subject to applicable law.

14. Contact

If you have any questions about these Terms of Service, your order, our products, or our Services, please contact us.

Burgertoys

Address:
Gaurav Path Road
Pal Gam, Surat
Gujarat 394510
India

Email:
teamburger@burgertoys.in

Phone:
+91 7600612114