Privacy Policy

Last updated: September 16, 2026

Burgertoys operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a convenient and enjoyable shopping experience (the "Services").

Burgertoys is powered by Shopify, which enables us to provide our online store and related Services to you.

This Privacy Policy explains how Burgertoys collects, uses, stores, and discloses your personal information when you visit our website, use our Services, purchase our products, contact us, or otherwise interact with us.

Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with Burgertoys, we may collect the following types of personal information:

  • Contact information including your name, email address, phone number, billing address, and shipping address.
  • Payment information including payment method, transaction details, payment confirmation, and other information necessary to process your order. Payment information may be processed securely by our payment providers.
  • Account information including your account details, login information, preferences, and settings if you create an account.
  • Order and transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transactions.
  • Customer communications including information you provide when contacting our customer support team, submitting an enquiry, or communicating with us by email, phone, or other available channels.
  • Device information including information about your device, browser, operating system, IP address, network connection, and other technical identifiers.
  • Usage information including information about how you browse and interact with our website, products, pages, and Services.

We may also collect information generated from or associated with the information described above where permitted by applicable law.

How We Collect Your Personal Information

We may collect personal information from the following sources:

Information You Provide Directly

We collect information that you provide when you:

  • Create an account.
  • Place an order.
  • Enter your information during checkout.
  • Contact us.
  • Subscribe to our newsletter or marketing communications.
  • Submit a contact form.
  • Request customer support.
  • Participate in promotions or other activities on our website.

Information Collected Automatically

When you browse or use our website, certain information may be collected automatically through cookies, pixels, web beacons, log files, and similar technologies.

This may include information about your device, browser, IP address, pages visited, products viewed, referring website, and interactions with our Services.

Information From Service Providers

We may receive personal information from service providers that help us operate our website, process payments, provide analytics, manage communications, deliver products, or provide other services on our behalf.

Information From Third Parties

We may receive information from business partners, advertising providers, social media platforms, or other third parties where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for purposes including:

Providing and Improving Our Services

We use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Manage returns, refunds, and exchanges.
  • Provide customer support.
  • Maintain customer accounts.
  • Remember preferences.
  • Improve our products and website.
  • Provide a personalized shopping experience.
  • Process product reviews and feedback.
  • Communicate with you about your orders.

Marketing and Advertising

Where permitted by applicable law and in accordance with your communication preferences, we may use your information to:

  • Send promotional emails.
  • Send information about products, offers, and new releases.
  • Provide advertisements for our products.
  • Measure the effectiveness of marketing campaigns.
  • Provide personalized advertising where applicable.

You may unsubscribe from promotional communications at any time by using the unsubscribe option included in our marketing emails or by contacting us.

Security and Fraud Prevention

We may use personal information to:

  • Help maintain the security of our website.
  • Detect and prevent fraudulent transactions.
  • Investigate suspicious or unauthorized activity.
  • Protect our customers, business, website, and Services.
  • Enforce our terms and policies.

Communicating With You

We may use your information to respond to enquiries, provide customer support, send order-related notifications, and communicate with you regarding your purchases or account.

Legal and Regulatory Reasons

We may use or disclose information when necessary to comply with applicable laws, regulations, legal processes, government requests, or to establish, exercise, or defend our legal rights.

How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide our Services.

These third parties may include:

  • Shopify and Shopify-related service providers.
  • Payment processors and payment service providers.
  • Shipping and delivery companies.
  • Order fulfillment providers.
  • Website hosting and technology providers.
  • Customer support providers.
  • Analytics providers.
  • Marketing and advertising service providers.
  • Cloud storage and technology providers.
  • Professional advisers and service providers.
  • Government authorities or law enforcement where legally required.

We may also share information when you request or authorize us to do so, or when necessary to complete a transaction or provide a service you have requested.

We do not share personal information except as described in this Privacy Policy or where otherwise permitted or required by applicable law.

Shopify

Our online store is hosted and powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process and manage orders, and provide various shopping features.

Information you submit through our Services may be transmitted to and processed by Shopify and its service providers. Shopify may process information in accordance with its own privacy policies.

For more information about how Shopify handles personal information, please review Shopify's privacy information and policies.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve our Services, and support marketing and advertising activities.

Cookies may help us:

  • Keep products in your shopping cart.
  • Remember your preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide relevant content and advertising.
  • Analyze website traffic.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.

Third Party Websites and Links

Our website may contain links to third-party websites, services, or social media platforms.

If you follow a link to a website that is not operated or controlled by Burgertoys, that website will have its own privacy policy and terms.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party website you visit.

Children's Privacy

Our Services are not intended to be used by children without appropriate supervision.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us using the contact details below so that we can review the matter and take appropriate action where required.

Security of Your Information

We take reasonable measures to protect the personal information we hold from unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, we cannot guarantee absolute security of your personal information.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on factors including:

  • Whether you have an active customer account.
  • Whether we need the information to provide Services.
  • Whether the information is necessary to complete a transaction.
  • Legal, tax, accounting, or regulatory requirements.
  • Resolving disputes.
  • Enforcing our agreements and policies.
  • Protecting our legal rights.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete personal information.

Right to Deletion

In certain circumstances, you may request deletion of your personal information, subject to applicable legal requirements and exceptions.

Right to Data Portability

Where applicable, you may have the right to receive certain personal information in a portable format.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may withdraw that consent, subject to applicable law.

Marketing Preferences

You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in our marketing emails or by contacting us.

Please note that even if you opt out of marketing communications, we may still send you important non-promotional communications relating to your orders, transactions, account, or Services.

Exercising Your Privacy Rights

If you would like to exercise a privacy right or ask a question about how we handle your personal information, please contact us using the details provided below.

We may need to verify your identity before completing certain requests, where permitted or required by applicable law.

We will process eligible requests within the time period required by applicable law.

Complaints

If you have concerns or complaints regarding our handling of your personal information, please contact us first so that we can review and address your concern.

You may also have the right to contact the relevant data protection or privacy authority in your jurisdiction.

International Data Transfers

Because Burgertoys uses Shopify and other service providers, your personal information may be processed, stored, or transferred outside India or outside the country where you live.

Where applicable, we take reasonable steps to ensure that personal information transferred internationally is handled in accordance with applicable privacy and data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, legal requirements, or other operational reasons.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, your personal information, or your privacy rights, please contact us.

Burgertoys

Address:
Gaurav Path Road
Pal Gam, Surat
Gujarat 394510
India

Email:
teamburger@burgertoys.in

Phone:
+91 7600612114

Business/Website: Burgertoys